Get in Touch
We are here to help.
Do you have questions about your order, product details, or shipping? We'd love to hear from you! Our customer support team is dedicated to providing you with the best shopping experience.
💡 Before you ask:
Most questions are answered instantly in our FAQ Page.
- Looking for your package? Track Your Order Here.
- Need to return an item? See our Return Policy.
📩 Reach Us Directly
1. Email Support (Recommended)
For the fastest response, please email us. We aim to respond to all inquiries within 24 hours.
- Email: jowboow@outlook.com
- Please include your Order Number (e.g., #1234) for faster service.
2. Phone Support
- Number: +1 6262274111
- Service Hours: Mon - Fri, 9:00 AM - 5:00 PM (EST)
- Note: Due to high call volumes, we recommend leaving a voice message or sending an email for a quicker resolution.
📍 Locations
Returns & Exchanges (US Center)
Please contact our support team to receive a Return Authorization before sending any items back.
Return Address:
2252 Lerona Ave
Rowland Heights, CA 91748
USA
Company Information (Business Address)
Shenzhen Jiubo Technology Co., Ltd.
Room 1904, No. 6009 Longgang Avenue (Longgang Section),
Nanlian Community, Longgang Street,
Longgang District, Shenzhen, Guangdong, China